To keep playing Genshin Impact in the U.S., players must verify their age-or risk losing access to the world of Teyvat.
Hoyoverse has officially posted on their website that they are now required by law to age-verify US player accounts.
What documents are needed for age verification in Genshin Impact US
Genshin Impact’s standard age verification for US players requires only entering your birth month and year, with no documents needed for most users. More rigorous checks apply only if your account is flagged for guardianship verification or inconsistencies.
Standard Process
Most US players encounter a simple prompt during login or account creation starting May 20, 2025, asking solely for birth month and year-no ID or documents required. This self-reported DOB confirms if you’re over 18 (full access), 13-17 (spending limits), or under 13 (stricter rules under COPPA). Failure to complete by deadlines like July 18, 2025, risks suspension.
Guardianship Cases
If the system detects issues (e.g., minor account with mismatched email), HoYoverse requests documents for guardian verification from their Minor Protection Team. Acceptable options include:
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U.S. or foreign birth certificate
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Adoption, divorce, custody decree, or court guardianship order
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IDs for parent and child with matching last names
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School or medical records listing the parent’s name
How to Proceed
Log into the HoYoverse Account Center or in-game title screen to check for prompts and update your birthday under Personal Information. As of January 2026, unverified accounts past July 20, 2026, face permanent data deletion, so verify promptly via official channels.
How do I start the age verification on the HoYoverse website
To start age verification on the HoYoverse website for Genshin Impact, log into your account at the official HoYoverse site and navigate directly to the Account Center. From there, select the Personal Information tab and choose the Update Birthday option, which triggers the prompt if required.
Step-by-Step Guide
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Visit account.hoyoverse.com and log in with your email and password tied to your Genshin Impact account.
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Once in the Account Center (main dashboard after login), click Personal Information on the left sidebar.
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Look for and select Update Birthday-enter your birth month and year when prompted, then confirm.
Key Notes
This process is straightforward for most US players and requires no documents, just self-reported birth details. If no prompt appears, your account may already be verified or exempt; otherwise, try logging into the game title screen as an alternative trigger. Complete by July 20, 2026, to avoid suspension or data deletion, especially urgent now in January 2026.
